Frequently Asked Questions
Everything you need to know about our natural beauty essentials.
Are your products truly 100% natural?
Yes, we pride ourselves on using only plant-based ingredients, botanical extracts, and essential oils. We never use synthetic fragrances, parabens, or sulfates in any of our formulations.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for opened products?
We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin or hair type, you can return it within 30 days of purchase for a full refund or store credit, even if it has been opened.
Do you test your products on animals?
Absolutely not. Naturalistic Products is a strictly cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.
How should I store my natural beauty products?
Since our products lack harsh synthetic preservatives, we recommend storing them in a cool, dry place away from direct sunlight to maintain their potency and shelf life.